303-399-3630 sales@ppspkg.com

Customer Service

At Protective Packaging Solutions, our goal is to provide superior customer service.

New Project Questions

If you would like one of our salespeople to contact you about how we can help protect your specific product, please download the Project Information Sheet PDF and fax it back to us.

Order Status Questions

For specific questions on the status of an order, please be sure to have the order number and the date you placed the order so we may assist you as quickly as possible.

Your Satisfaction Is Important

Protective Packaging Solutions focuses on delivering practical, cost-effective solutions in a timely manner based on the best standards of performance, durability and quality. We always stand behind our products and services, and pledge to alleviate issues by restoring or replacing any product that does not meet your expectations.


We are located in the heart of the eastern United States in one of the country’s largest domestic shipping hubs. Packaging products leave our headquarters facility daily for lightning-fast delivery to destinations throughout the country.

Our Customer Service team stands ready to assist you.

Protective Packaging of Cincinatti Customer Service

As your packaging partner, we offer not only the best custom packaging, but also a full range of turn-key services from bar coding to warehousing to delivery, all with your specific business needs in mind.